Calibration & repairs
Product support is at the heart of our commitment to excellence. Our after-sales service includes annual calibrations, maintenance and unplanned repairs.
Why choose Amplivox?
When choosing Amplivox for your calibration and repair needs, you can rest assured that your equipment will be serviced quickly and efficiently, and maintained according to national standards with clear traceability.
RTB calibration
Return to base (RTB) is ideal for a small number of devices that require calibration. Simply send us your instrument and we’ll do the rest.
On-site calibration
Our on-site calibration service is ideal for companies based in the UK who have many instruments to be calibrated at the same time.
Repairs
We can repair and rectify any issue with your equipment, ensuring it’s returned in full working order. Our repair service applies to both Amplivox and other manufacturer instruments.
Why calibrate your equipment?
Equipment calibration is an essential process to maximise the life of your instrument, check measurement accuracy and ensure compliance to manufacturer and international standards.
Calibration code request
If choosing to use a third-party service for your calibration requirements, you can request a calibration code below. Calibration codes for equipment purchased outside of the UK may only be requested by the distributor that sold the equipment or by the end-user.
Frequently asked questions
What is a calibration?
A calibration is the process of configuring a device by comparing and adjusting it to within dependably known tolerances/standards. Traceability of our equipment to National Standards is available upon request. Learn more about what is equipment calibration and why is it important.
How long will your calibration take?
We offer various calibration services to suit your requirements from an on-site calibration to a return-to-base calibration.
When choosing a return to base calibration, your equipment will be calibrated and returned to you within 5 working days of receipt and remains fully insured at all times.
When should equipment be calibrated?
Medical equipment should be calibrated according to manufacturer’s guidelines and legal requirements. These may differ by country, and we will support you to ensure you are aware of the requirements. Medical equipment should be tested and calibrated when:
- A specific period has elapsed; usually annually but in some instances twice yearly
- Using a second-hand instrument from a source other than a company that specialises in calibration and service
- When a specific amount of usage (or hours used) has elapsed
- When an instrument has had a shock, been dropped, or suffered a vibration which could have knocked it out of calibration. This is especially important in portable devices
- Whenever observations appear questionable. If the instrument appears damaged or is displaying unexpected readings, there’s a good chance it could be inaccurate and would require a calibration