Service
We provide equipment, expertise and support to multi-national organisations in over 150 countries. Our after-sales service includes annual calibration, maintenance and unplanned repairs, ensuring your equipment continues to perform at its best. Through our global distribution network, we deliver reliable support wherever it’s needed.
Book a calibration
If you have an Amplivox device and do not have access to a local service partner, simply complete the form below to request your return-to-base calibration. Alternatively, download the form and email it to support@amplviox.com.
If you are based in the UK, please contact Diatec Diagnostics.
Frequently asked questions
We calibrate all Amplivox screening and diagnostic equipment, including audiometers and tympanometers. This service is designed for customers without access to a local service partner. All devices are calibrated or repaired at our dedicated service facility in Poland. To arrange your calibration, simply complete the booking form above.
Return-to-base calibration is ideal for organisations with a smaller number of devices that require calibration, verification or repairs. Your local distributor will be your first point of contact and can help arrange the most suitable service option.
This approach offers several advantages, including access to advanced calibration techniques and potential cost savings compared to on-site services. Contact your distributor today to get started.
On-site calibration is recommended for organisations with a larger number of devices. It allows multiple units to be calibrated, verified and repaired in a single visit, reducing disruption and saving time. Please note that on-site services are not available in all countries. Your local distributor can advise on availability and next steps.
Key benefits include:
- Confidence in the performance of your equipment
- No downtime or interruption to your screening programme
- Work carried out by ISO-approved contractors
- No need to pack, ship or insure equipment